Caring and Wellness Hospice Care, Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
We provide, free of charge:
- Aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats).
- Language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact us at (818) 839-3333.
How to file a grievance
If you believe we have failed to provide these services or discriminated in another way, you can file a grievance with our Civil Rights Coordinator: Administrator, Caring and Wellness Hospice Care, Inc., 1112 ½ N Pacific Ave, Glendale, CA 91202 · (818) 839-3333 · Fax (747) 240-3511 · info@caringandwellnesshospice.com. You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201 · 1-800-368-1019 · 800-537-7697 (TDD). Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.
Language assistance
Caring and Wellness Hospice Care provides free language assistance services, including qualified interpreters and translated written materials, to people whose primary language is not English. The notice below appears in the 15 languages most commonly spoken by Californians with limited English proficiency, as required by Section 1557 of the Affordable Care Act, plus Hausa.
English: ATTENTION: If you speak another language, language assistance services, free of charge, are available to you. Call (818) 839-3333.
Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (818) 839-3333.
繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (818) 839-3333。
Tiếng Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (818) 839-3333.
Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (818) 839-3333.
한국어 (Korean): 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (818) 839-3333 번으로 전화해 주십시오.
Հայերեն (Armenian): ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք (818) 839-3333:
فارسی (Persian): توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با (818) 839-3333 تماس بگیرید.
Русский (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (818) 839-3333.
日本語 (Japanese): 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(818) 839-3333 まで、お電話にてご連絡ください。
العربية (Arabic): ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (818) 839-3333.
ਪੰਜਾਬੀ (Punjabi): ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। (818) 839-3333 ‘ਤੇ ਕਾਲ ਕਰੋ।
ភាសាខ្មែរ (Khmer / Cambodian): ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ (818) 839-3333។
Hmoob (Hmong): LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau (818) 839-3333.
हिंदी (Hindi): ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। (818) 839-3333 पर कॉल करें।
ไทย (Thai): เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (818) 839-3333.
Hausa: LURA: Idan kuna magana da Hausa, akwai sabis na taimakon harshe kyauta a gare ku. Kira (818) 839-3333.